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By accepting our Terms and Conditions, you are acknowledging and agreeing to the following:

Our Inspired Prop Replicas are not to be considered official, licensed, authentic or authorized reproductions/replicas of screen used props.

Our Action Figure Accessories & Playsets are not to be considered official, licensed, authentic or authorized productions.

It is not our intent to infringe on the copyrights of others in any way shape or form. Each of our products are works of art, inspired by even greater works of art.

Furthermore, our Inspired Prop Replicas, Action Figure Accessories and Playsets are not toys! They are not intended to be used as toys nor are they marketed to children. Many have small pieces which may pose a choking hazard for children. They should be not 'played with' without an adult present. The intended use of our Action Figure Accessories is in the creation of playsets, displays, or with any other such display of action figures. The intended use of our Inspired Prop Replicas are to be displayed, collected or used in cosplay applications.

WARNING: Choking hazard! Item may contain small parts. Not for children under 3yrs of age.

Proudly made in the USA.

Triple-Fiction Productions is a North Florida based company and as such it is governed by Florida state law and the federal laws of the United States of America.

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PRIVACY STATEMENT:

At Triple-Fiction Productions, your privacy is important to us!

That said, we do collect user/customer usage data and transaction information in the operation of our website. This information is shared with Ecwid (our e commerce solution), Paypal (our payment processor) and Facebook Pixel (our tracking and analytic data provider). To the best of our knowledge, your personal information (and ours) is kept secure by various safeguards and is never shared outside of the companies mentioned.

Your information is never shared publicly by us for any reason.

You always have the option to opt out of providing tracking data.

You always have access to the data we collect. Contact us to learn more.

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PAYMENT INFORMATION:

We accept and prefer PayPal for ALL transactions. This is to better protect our customers against fraud and to better serve our customers in a timely fashion. All orders are processed within 1 business day.

IMPORTANT SHIPPING INFORMATION:

Promotional FREE U.S. Shipping offer.
This offer is available only for limited periods of time during special sales events.

Domestic Shipping options include UPS Ground, FedEx Ground and USPS Ground Advantage, Priority Mail and Priority Mail Express.

Shipping of multiple items will be combined whenever possible.

ALL shipments are INSURED.

International Shipping
for items with a shipping weight under 5lb is USPS First-Class International. International shipping for items with a shipping weight over 5lb is via USPS Priority Mail International or Priority Mail Express International.

Restricted Shipping Locations:
We DO NOT ship to The Russian Federation. This is due to an increased risk of damaged or lost packages sent to this location. We apologize for any inconvenience.
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RETURN POLICY - REPAIR / EXCHANGE / REFUND:

PLEASE CONTACT US as soon as possible if there is a problem with your purchase.

If there is an issue/problem with your purchase you must contact us within 30 days of receipt.
In the event that your item is damaged during shipping. It is your responsibility to contact us as soon as possible. Once we have been contacted, we will first offer to repair the item free of charge. If this is not acceptable, then we will offer to exchange the item if another one is available and in stock. If this is not acceptable or possible, then we will offer a complete refund for the item.
In order for us to repair/exchange/refund an item, it MUST be mailed back to us first! Tracking data is also required on the return shipment. It is preferred that the item be returned in the same package/box that it arrived in. However, if the original package/box is too damaged to be reused, please package as well as possible in another package/box. All returns must be returned in the same condition that they arrived in. (Note: Return postage is at buyer's expense.)
In the event that an item is lost in the mail (and can be confirmed to be lost by the shipping carrier), we will issue a refund. (After attempts to locate the item and/or redirect the item to the buyer have been completed.)
Damage caused on purpose or with malicious intent will not be repaired and will void this return policy agreement.
All communications regarding returns should be sent via email (if ordered from our online store) or eBay messenger.

UNDAMAGED RETURNS POLICY:

As a courtesy, we will accept any and all undamaged items returned to us. However, there is a 20% restock fee on all returns of this type! (Note: Return postage is at buyer's expense.)

IMPORTANT NOTE: Any purposeful/malicious damage caused to an item for the purpose
of returning as "damaged" WILL NOT BE ACCEPTED and NO REFUND will be issued.
Furthermore, legal action may be taken where as fines or fees may be incurred.


Company Website:
www.triple-fictionproductions.net


Return Mailing Address:
Triple-Fiction Productions
1305 SW Mauldin Ave.
Lake City, FL 32024 USA

Email: contact@triple-fictionproductions.net

These terms are effective as of 12/31/23.
Copyright © 2008 - 2023
Triple-Fiction Productions
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